The CSO Hrabri Telefon (Brave Phone), in cooperation with UNICEF and the Swiss Secretariat for Migration (SEM), operates a free psychosocial support service via chat and email for migrant children and parents. Since March 2025 the service has also been available in English, French, Turkish, Ukrainian, Pashto and Arabic.
Counselling is provided every working day from 9 a.m. to 8 p.m. through the following helplines:
Line for children: 116 111
Line for parents: 0800 0800